Please ensure all of your address details and contact information is correct. We cannot be held responsible for incorrect addresses.

Most orders will be shipped within 5-7 working days, unless Tracked 24™ is selected which will be shipped within 24 working hours. This does not include weekends, or UK public holidays. This may be extended during periods of high volume.

Make sure to split your orders for pre-ordered items and stocked items on your check-out. We only send out the parcel with all available items if you didn't place separate orders for the pre-ordered items. 

Royal Mail Tracked 24 and 48™ includes full tracking throughout the journey and a timed delivery.

UK orders are almost always sent via Royal Mail 48 Tracked. This refers to how quickly Royal Mail aim to deliver your parcel after we've dispatched it. 

If you opt for 24 Tracked, Royal Mail will deliver within this time after dispatch. We also prioritise these orders and dispatch within 1 working day of receiving cleared payment.

Worldwide shipping is currently unavailable.